AI agents doing
the work, at 11pm.
A Dubai-licensed software house. We build the agents, automations and systems that run your business while nobody is at a desk — then host and operate them.
What we build.
Five categories, from websites to enterprise AI systems — each with a live engineering workflow on the Services page. If you can imagine it, Burraq can build it.
AI, Automation & Intelligent Systems
An AI employee for every department — marketing, admin, accounting, support — customised to your business.
OPEN FLOW ↗ 02Websites & Digital Platforms
Corporate sites to full marketplaces — any platform the web can carry.
OPEN FLOW ↗ 03Web Apps & Business Systems
SaaS, dashboards, CRM and ERP — the system your business runs on.
OPEN FLOW ↗ 04Mobile Applications
iOS and Android — designed, built on real devices, shipped to the stores.
OPEN FLOW ↗ 05Enterprise & Custom Software
If it can be imagined, it can be engineered to your requirement.
OPEN FLOW ↗Systems in production.
Some of this belongs to clients and cannot be named. On a call you will see the WhatsApp agent and the voice agent working live, on your own phone.
Let's build it.
Twenty minutes on a call and you leave with a price, a date, and an honest answer about whether this is worth building at all.
If you can imagine it, Burraq can build it.
A software engineering company, not a design studio. Custom software, mobile and web applications, AI systems, automation and enterprise platforms — engineered to your requirements. Five categories below, each with the kinds of things it covers — as examples, never as limits.
Everything software. Nothing else.
The full engineering surface of a modern software company, in three groups. The five categories below show what gets built with it — with a live workflow for each.
Build
Intelligence & automation
Connect & run
If a requirement is not named here, that does not mean no — it means describe it. If it can be designed and developed as software, Burraq can engineer it.
An AI workforce for your business.
AI agents built for any task your business repeats — marketing, sales follow-up, admin, accounting, support and more. Customised to how you work, connected to your systems, with a human exactly where a human matters.
The flow above is live, not a diagram — the same architecture answers real enquiries on WhatsApp today: parallel agents read, a third scores, and only then is anything booked or written.
An AI employee for every department.
Whatever the task — marketing, sales follow-up, admin, accounting, support — if it has rules and repeats, an agent can be built to run it. Each one is customised to your business: your data, your tone, your rules, working around the clock under your supervision.
These are not off-the-shelf chatbots. Each agent is engineered around how your business actually does the task, connected to the systems you already use, and hands anything unusual to a person instead of guessing. You stay in control; the agents do the hours.
Everything an agent needs to do the job.
Every Burraq agent ships on the same platform of capabilities — packaged per role, running on accounts in your name. Anything that moves money stays with a human, by design.
Agent Brain
A private, company-owned knowledge base with durable memory — the context your agents reason with, compounding with every run. Your data never trains anyone else’s model.
Agent Hands
Agents that operate real software, not just APIs — browser, web apps and the tools your team already uses, driven the way a person would drive them.
Agent Studio
Images, video, audio and written media produced on demand — one creative production layer your agents draw on for documents, listings and content.
Agent Data
Market intelligence agents can read and act on — prices, listings, reviews, rankings — pulled fresh instead of guessed.
Model Router
The right AI model for each task, routed across 300+ models with automatic fallbacks — you never depend on a single provider being up or cheap.
Agent Cloud
Databases, storage, functions and compute — the infrastructure your agents run on, provisioned in your name so you own everything.
Agent Workforce
Agents that work like a team: objectives split into tasks, workers pull from a shared board, a schedule keeps everything running and nothing dropped.
Agent Guardrails
Approvals, session logs, audit trails and secrets kept in a vault — every action recorded, every sensitive step gated by a person.
Agent Governance
Policy enforced in code before an action fires — not a dashboard bolted on afterwards. Your rules are the rails, not a suggestion.
Agent Channels
Email, SMS, WhatsApp, Slack and the apps you already use — your agents send, reply and read across every channel from day one.
Social Publishing
Post, schedule and track across your own social accounts — the agent drafts, you approve, it publishes and reports.
Always Reporting
A plain-language digest of what your agents did — tasks completed, hours saved, items escalated — delivered on a schedule, not on request.
Any platform the web can carry.
From a corporate site to a full marketplace — designed, engineered against a performance budget, and run on infrastructure in your name.
These are examples, not a menu. Every build follows the same flow above — architected, built in parallel, tested, security-passed and deployed to the edge.
The system your business runs on.
Software your team opens every morning — portals, dashboards, CRMs, ERPs and full SaaS products, engineered around how you actually work.
Requirements become an architecture, agents build in parallel, and nothing releases before the tests and the security pass both clear — with telemetry reporting back after launch.
iOS and Android, done properly.
iPhone, iPad and Android applications — native builds and cross-platform — designed, tested on real devices, published to the stores under your accounts and kept updated.
One design, both platforms — built in parallel, tested in hand, approved by Apple and Google, then updated for as long as it lives.
If it can be imagined, it can be engineered.
When nothing on the market fits, the software is built to fit — enterprise systems, operational platforms, data management, APIs and integrations, engineered to your exact requirement.
Designed first, built to the design, integrated with what you already run, secured, deployed to your own cloud — and supported after, not abandoned at handover.
Which one is yours?
Twenty minutes on a call and you leave with a price, a date, and an honest answer about whether this is worth building at all.
Built, shipped, running.
Six systems in production. Some belong to clients and cannot be named — on a call you will see two of them working live, on your own phone, which answers more than any case study.
Replacing a spreadsheet that had become a risk.
Commission calculation for 65 agents across tiered rates, split deals and staged payouts had outgrown the file it lived in. Every month-end was a reconciliation argument.
Now agents see their own numbers live on their phones, approvals move through a defined workflow, and month-end is a report rather than a negotiation.
See it answer you, live.
On the call the WhatsApp agent replies on your own phone. That answers more in ninety seconds than a portfolio does in ten pages.
Where this pays for itself.
The pattern is the same everywhere: high enquiry volume, a manual process in the middle, and a decision-maker you can actually reach.
Real estate brokerages
Portal enquiries around the clock, commission structures that outgrow spreadsheets, and agents who need their numbers on a phone.
Clinics & medical
Booking requests at all hours, no-show chasing, and intake forms still being typed into two systems.
Professional services
Law, audit and consulting firms with document-chase workflows that consume a junior's week every month.
E-commerce & retail
Order status, returns and stock questions answered a hundred times a week with the same six sentences.
Logistics & freight
Quote requests, tracking updates and documentation moving between email, WhatsApp and a system nobody likes.
Training & education
Course enquiries, seat availability, payment links and reminders — repetitive, and currently manual.
Car rental & leasing
Availability checks, licence document collection and booking confirmation. High volume, low complexity.
Travel & tourism
Itinerary questions in several languages, at hours when nobody is at a desk, from other time zones.
Anything repeated
If a person does it more than twice a week and the rules do not change, it can be automated — whatever the industry is called.
Four questions that decide it.
Volume
Is it happening at least twice a week, every week?
Stability
Do the rules stay the same, or change every month?
Cost
How many hours a month does it consume today?
Ownership
Is there someone internally who will own it after?
Not sure yours qualifies?
Describe the process in one line. You will get a straight yes or no, and a number if the answer is yes.
You know the date before you pay.
Most projects go late because scope was never fixed, not because anyone worked slowly. This fixes scope in writing at step two, and the calendar date with it.
DAY 0
A twenty-minute call
You describe the problem in your own words. No slide deck, no discovery fee. If this is not worth building, you are told on this call.NO CHARGE+48 HRS
A one-page quote
Scope, exclusions, price, payment schedule, and the calendar date it goes live. One page, not a twenty-slide proposal.FIXED PRICEDAY 1
Kickoff and access
Half the fee to start. Accounts provisioned in your name; administrator credentials on day one, not withheld until the final invoice.YOUR ACCOUNTSWEEKLY
Build, with a written update
Progress on a real environment, not in a status meeting. Scope changes are quoted before they happen, never after.IN WRITINGPRE-LIVE
You test it on real data
Not a demo environment with sample records. Your data, your workflow, your team — with time in the schedule to fix what that surfaces.ACCEPTANCEGO-LIVE
Handover
Balance due. Architecture diagram, every credential, deployment instructions, third-party costs, a full data export.FULL PACK+30 DAYS
Support, then your choice
Thirty days included. After that a care plan at AED 750 a month — or you keep it yourself, and the handover pack tells you how.NO LOCK-INHow the money works.
50% to start
Due at kickoff, after you have confirmed the written scope and the date.
50% on go-live
Due when it is live and you have accepted it. Not on a milestone you cannot see.
Retainers monthly
In advance, cancellable with thirty days' notice. No annual lock-in.
Six things in writing.
Every one of these is free to give away, and every one is something most of this market will not put on a page.
Start at step one.
A twenty-minute call. No slide deck, no discovery fee, and no charge for the call.
The prices are on the website.
Almost nobody in this market publishes a number. You will get the same figure on a call that you see here — fixed for the scope described.
Where Burraq sits against published Dubai rates.
INDICATIVE PUBLISHED MARKET RATES · 2026
Build your own number.
Select what you need. Nothing is submitted and no email is asked for — this is the same arithmetic that produces your written quote.
An estimate, not a quote. The written quote fixes scope and a calendar date.
| Build | Delivery | Price | Runs from |
|---|---|---|---|
| Ten-Day AutomationOne workflow, live and documented | 10 days | AED 4,500 | 750 / mo |
| First ReplyWhatsApp agent, single integration | 10 days | AED 6,500 | 900 / mo |
| Launch website5 pages, mobile-first, analytics | 15 days | AED 6,500 | 750 / mo |
| WhatsApp AI AssistantFull conversation design, booking, CRM | 10 days | AED 12,500 | 1,800 / mo |
| Corporate websiteUp to 15 pages, CMS, bilingual-ready | 25 days | AED 14,500 | 750 / mo |
| E-commerce buildCatalogue, cart, payment gateway | 30 days | from 18,500 | 750 / mo |
| Multi-channel AI systemWhatsApp, web and voice, shared memory | 30 days | AED 24,000 | 1,800 / mo |
| Custom platformPortals, internal systems, client apps | 40 days | from 24,500 | 3,500 / mo |
| Mobile applicationiOS and Android, store submission | quoted | from 45,000 | 3,500 / mo |
| Website content packUp to 6 pages of written content | 10 days | AED 2,000 | — |
| Tracking & attribution buildAnalytics, events, UTM, dashboard | 7 days | AED 3,500 | — |
Prices exclude VAT. Burraq IT Solutions is not currently registered for VAT, so no VAT is charged today; if that changes, VAT is added to invoices issued from the effective date of registration. Half to start, half on go-live. Scoping calls, the quote, revisions inside the agreed scope, thirty days of post-launch support and the handover pack are never billed separately.
| Plan | What it covers | Per month |
|---|---|---|
| Care Lite | Hosting, SSL, backups, uptime monitoring, security updates | AED 350 |
| Care | Care Lite, plus 2 hours of changes a month and a one-working-day response | AED 750 |
| Assistant | Running and tuning an AI agent, up to 3,000 conversations a month | AED 1,800 |
| Platform Ops | Operating a custom application, 8 hours a month included | AED 3,500 |
Monthly in advance, thirty days' notice to cancel. The Assistant plan is worth paying for at roughly 150 enquiries a month or more — below that you will be told so on the call and offered Care instead.
The number you saw is the number you pay.
Send one line about the problem and you will get a written quote inside 48 hours of the call.
Tell me what's broken.
Twenty minutes on a call and you leave with a price and a date — or an honest answer that this is not worth building.
The fastest route. Send one line about the problem and you will get a reply — usually with a rough figure — the same working day.
Better if you have a specification, an existing site to look at, or anything to attach.
| Step | What happens | When |
|---|---|---|
| 01 | You send one line about the problem | Now |
| 02 | A reply, and two concrete times for a call | Same working day |
| 03 | A 20-minute call. Come with the problem, not a brief | Within 3 days |
| 04 | One page: scope, exclusions, price, go-live date | Within 48h |
Replies weekdays 09:00–18:00 Gulf Standard Time. No preparation needed for the call and there is no charge for it.